Scope Creep: How to set and keep better boundaries with tour clients

Type
Article
Creator

David A. Fields Consulting Group

In a nutshell

Consulting firm clients occasionally (or frequently) don’t live up to their obligations on a project—mid-project approvals come late, or not at all, critical information is missing, etc. Sometimes, clients ask your consulting firm to take on extra work that was outside of scope. Both of these client behaviors present a challenge for your consulting firm.